Backdoor Credit Card Consideration Lines
AmEx
Collections Dept: 800-921-6490 (people on blacklist can call this number)
AmEx Oasis Program: 888-232-3261
AmEx: 800-567-1083 (App Status – Use with caution if attempting a denied app
recon; have been advised by one member that they can only resubmit app with
another hard pull)
AmEx: 800-230-1284 (Account Services – handles accounts with issues)
AmEx: 800-700-7619 (Reserves – handles closed and charged-off accounts)
Amex: 800-528-4800 (Rate reduction line) ~Themanwhocan
American Express Credit Bureau Unit: 800-874-2717. (Must have a current credit
report before calling. They will ask for the account number from the credit
report, which is different from your card number.)
Barclays: 888-232-0780 (Customer Care)
Barclays: 877-683-1400 (Security Dept)
Barclays: 866-205-5973 (credit analyst 24 hours)
Barlcays: 866-408-4064 (credit analyst MAY have limited hours)
Barclays: 866-663-6532 (Portfolio Credit, M-F 8 to 5 EST) – baller4life
Barclays: 800-308-6008 (New Apps) – CramEiko
Best Buy: 800-365-0292 (CSR)
Best Buy MasterCard and Citi Credit Card Executive Office 423-477-6858
-CreditAddict 07/2014
BofA: 800-421-2110 – Customer Satisfaction
BofA: 888-991-8222 – Customer Satisfaction
BofA: 877-721-9405 (App Status – Choose Option 3)
BofA: 800-732-9194
BofA: 800-354-0401 (Recon) – app100
BofA: 888-260-4696 (secured accts.)
BofA: 800-824-5895 (secured & partially secured accts.)
BofA: 800-881-4730 (Loan Dept.?)
BofA: 866-618-4585 (Sr Credit Analyst) ~corymcdd88
BofA: BofA Biz UW 1-888-770-6635 – willpepplin
BofA Credit Dept. Fax: 888-500-6270
BofA/ FIA: 800-655-1491 for 24 hr automated balance, app status, and payment
information. ~score_building
BofA Fraud Monitoring: (877) 833-5617
BofA E/O: 704-386-5687 -heyarnold 08/2014
Bank of America — Rate Reduction Team (1.800.770.6459) or (800-421-2110)
available 8 a.m. to 8 p.m. EST Monday through Thursday, 8 a.m. to 5 p.m. ET
Friday, 8 a.m. to 12 p.m. ET Saturday, closed Sunday
BP/Amoco App Status: 800-365-6204
BP Business Solutions gas card- (877)-463-1632 (credit dept; M-F/8-5) Stay
silent and xfers to credit – Pizza1
Cap1: 800-625-7866 (Account Specialist)
Cap1: 800-951-6951 (cust. relations)
Cap1: 800-903-9177 (Application Service Group department)
Cap1: 800-548-4593 (application status – automated only)
Cap1: 800-955-7070 (App Status) Select App for New then Option 2 to check App
status – sasha123
Cap1: 800-889-9939 or 800-625-7866.(Account Specialist)
Cap1: 877-513-9959 (Account Retention?)
Cap1: 800-258-9319 (Debt Recovery)
Cap1 Secured Platinum: 800-219-7931 (deposit taker, can speak to credit
analyst)
Cap 1: 800-707-0489 (Senior Escalation Account Mgrs.)
Cap 1 EO E-mail Contact Info
GM Lending Dept 800-395-2120 – (Analyst) they cannot assist with other Cap 1
CCs -VeganMakePeace
Chase: 800-436-7927 (App status – automated)
Chase: 1-888-270-2127 (Analyst) ~Credit_hawk
Chase: 800-945-2000 (App status with option to speak to rep.) ~SGTtar
Chase: 888-270-2127 (App recon)
Chase: 888-622-7547 (Chase Executive Ofc. in IL)
Chase: 800-955-9900 (Product change status questions)
Chase: 888-688-6708 (Verification department) ~credit to Express and
PinkPanther3719 for the clarification
Chase 800-278-8830 (Verification/fraud deparment) ~LuckyFico
Chase: JP Morgan Priority Services 800-527-7415 8am-7pm-EST ~Btino858
Chase: 800-453-9719 (Business Analyst Recon) ~Yes-Its-Me
Chase: 888-609-7805 (Credit Card “Lending”) ~Vulcan1600
Chase: 888-298-5623 (transferring credit limits from card to another) –
IncrsCreditScore
Chevron/Texaco Biz Card App Status: 888-243-8358
Chevron Cust Service: 800-243-8766
Citi: 888-201-4523 (New App Approval Status)
Citi AA: 888-662-7759
Citi App Status: 800-645-7240, 800-288-4653, 800-750-7453
Citi: 800-763-9795 (App status?? They ask for your app #)
Citi Credit Bureau Dispute Fax: 866-713-5028
Citi EO for the Citi Cards division: 605-331-1698 (Open at 9AM CST) ~popamode72
Citi Retail Banking EO: 866-336-7285 ~maiden_girl (updated 7/2018 to include
“Retail Banking” ~ request by Citi)
Citi: CSR: 301-733-5501 (New App Status) ~eagle2013
Citi: 1-800-695-5171 (New App Status appears US Based w decision ability) –
Bubka3
Comenity: 800-303-1368 (Recon) ~Happychap
Comenity: 614-729-3159 ~tussking
Comenity Account Protection: 1-866-668-5450 (Verification of identity) ~Ron1
Comenity Account Control: 1-800-888-1726 (Assistance if ID Verification has
failed) – MRsolis
Comenity Fraud Dept: 1-866-668-5446 ( lost/stolen card) open at 8:00AM EST
~Ron1
Commerce Bank Consumer Loan Underwriting Dept: 800-446-7766 – Jfriend33
Discover: 302-328-3300 (Exec Office) – 12njoy
Discover: 888-676-3695 (Recon)
Discover: 866-219-0214 (Retention Dept.)
Discover: 800-347-4856 (CLI Specialist)
Elan Financial Services: 800-685-7680
ExxonMobil Biz Card: 800-903-9966
Fifth Third Bank Phone: 1-800-457-0842 – Select 3 for a CSR (Credit Card
Application Status)
FNBO: 800-444-6220 (UW/Credit Reallocations) ~ gdale6 & navigatethis12
Home Depot Store Card: 423 467 6957 (App Status/Recon)
Home Depot MC (Commercial): 800-720-0649
Hooters: 801-545-6705, 800-850-4668
HSBC: 866-574-4421 (App Status)
HSBC: 866-551-0258 (Credit Analyst)
HSBC: 866-280-0118 (Executive Resolution Unit)
HSBC: 888.385.8916 (24 Hr CC Info) – DaveInAZ
Juniper: 866-408-4064 (Credit Analyst)
Juniper/Barclays: 866-750-6031 (Corp. Offices)
Key Bank: 888-201-4523 (App status)
Key Bank MC: 800-288-4653
Keybank Credit Research Fax: 216-357-6404
Lowes: 800-445-6937 (App Status)
Lowes: 866-232-7443 (Biz Acct. Underwriting)
Lowes Fraud/Underwriting/Credit Dept.: 800-444-1408
Macy’s: 800-627-2909 (Credit Dept. – new credit, inquiries on upgrade to Visa
AmEx, credit reporting issues)
Macy’s: 800-543-9617 (Recovery Services)
Macy’s: 800-477-2167 ( Credit Account Specialist, reconsideration and limit
increases)
Meijers MC: 801-517-5560
Merrick Bank – CC – 877-790-5648 ~newUser0
Nationwide Visa: 866-757-2720 (App. status)
PayPal Identity verification: 888-361-0687 – abnormalspring
Philips 66: 866-289-5630, 800-610-1961
PNC: 800-762-0974 (Credit Dept.)
Saks Fifth Avenue: 866-500-7257 (Application Status) ~Ron1
Sallie Mae Visa: 877-564-7965 (Credit Dept.)
Sam’s Club: 800-301-5546, 866-246-4282 (Underwriting)
Sam’s Club/WalMart: 877-294-7541 (escalated help desk)
Sears: 800-599-9710 (Comm’l Accts.)
Sears: 866-533-1820 (Sears credit bureau dispute FAX number)
Shell Fleet Card: 800-223-3296 (App status)
Shell: 800-223-3296, 866-438-7435
Shell: 800-377-5150
Staples: 800-767-1291, 800-282-5316
Sunoco Corp. Card: 800-935-3387, 800-278-6626
Sunoco: 800-310-4773
Synchrony Bank: 1-800-480-0186 (new accounts ID Vertification: Monday-Friday
8AM ET-Midnight 12 ET.) ~ Ron1
Corporate Accounts: 1-866-913-4275 ~Duke84
Synchrony: (except WalMart): 866-419-4096
Synchrony: 866-519-6441 (Credit Analyst/Credit Solutions)
Synchrony Credit Solutions: 877-379-8173 (Overseas)
Synchrony: 937-534-6180 ( Fraud Dept/locked account)
Synchrony: 866-664-2315 (Fraud/Verification/New Accounts ) ~nihao
Target: 866-225-7041 ( New accounts, i.e. 7 to 10 day message )
Target Biz Card: 800-440-5317
Tiffany: 800-770-0800
Toyota Financial Visa: 866-865-7757
US Bank: 800-947-1444, 800-685-7680 (Underwriting)
US Bank Corp. & Comm’l Cards: 800-344-5696 (may not be true backdoor number
– someone please PM me if this is frontline CS. Thx! – Scamp)
US Bank: 800-308-3648 (Debt Recovery)
Valero: 877-882-5376
Wal-Mart: 800-480-0205 (personal accounts)
Wal-Mart: 800-301-5546 (commercial accounts only)
Wal-Mart Underwriting: 877-294-7548; 877-294-8770
WalMart/Sam’s Club: 877-294-7541 (escalated help desk)
WaMu CSR: 800-356-0011, or 800-280-9441
WaMu: 888-687-2273 (Apps/New Accts)
Wells Fargo: 800-967-9521 (credit card underwriting) ~Brax
Wells Fargo: 866-412-5956 or 866-412-5957 (UW) ~michael_us & Lyythine
Wells Fargo: 866-677-1128 (now Executive Office) ~Brax
Wells Fargo Financial National Bank: 866-535-2725 (Executive Office)
